SMS Marketing

With SMS marketing you can send promotional campaigns or transactional messages using text messages. This is the best method to send time-sensitive offers, alerts, and updates to customers who have consented to receive messages from your business.

A direct and immediate channel

SMS marketing is effective as it helps reach customers directly, has higher engagement rates compared to email, and offers an effective channel if your target market is found in areas with poor internet connections.

People are more likely to respond to an SMS more quickly than an email. On average users’ response time to a text message is about 5 minutes and this means you can get results in a short period of time.

This form of digital marketing offers speed, is cost effective and allows you to directly connect with a specific target market. It also requires little investment and has a good return on investment (ROI).

Add SMS marketing to your digital campaigns for sales leads, new customers, and maintaining a business relationship with your current customers.

Use texting for sales offers, discounts, short term promotions, internal alerts, urgent updates, vouchers, reminder messages  or birthday messages.

What you get from this service

The learning curve can be quite intimidating for someone who has limited time. That’s why we have mastered SMS Marketing so you do the following for you:

•Branding & Sender ID

Customized SMS messages that create a consistent experience to your customers

•SMS scheduling

Schedule your messages so they reach to your customers at appropriate times

•Analytics

Real time reports on delivered and failed messages. This helps in re-marketing strategies.  

•Number lookup

Regular checks on your contacts database to clean up on numbers no longer in service.

•Customer feedback

Easy to collect customer feedback via SMS surveys in a short period of time.

•Customer engagement

SMS marketing ensures you engage with your customers and maintain a business relationship

•Personalized messages

Recipients receive personalized text messages that capture their interest and attention.

•Higher open rate

Unlike emails that may remain unread in the inbox, SMS messages are hardly ignored.

Take action

Looking to increase your customer base and loyalty for your business? Simply contact us at info@marketer.co.ke or give us a call at +254 727 825 764